Privacy Policy

1. Our guiding privacy principles

The IMA-Institute is committed to upholding your privacy as a valued member, prospective member, customer or user of this website. The personal data about you that we collect, process or use (‘Data’) is held securely and treated in accordance with this Policy. Whenever you give us Data, you are consenting to its collection and use as explained at the time of collection and in this Policy, including our use of ‘cookies’ (see section 6).

We operate an integrated communications programme which means we may use your Data to communicate with you through several different channels, including direct mail and email (see sections 4 and 5). Our aim is to keep you up-to-date with all the latest news and offers from IMA-Institute.

If you would like to contact us at any time with regard to this Policy or its contents please Email: membership@ima-institute.com

2. What personal data do we collect?

If you visit the IMA-Institute website, your Internet Protocol (‘IP’) address and other information relating to your visit will be tracked by a method called URL Rewriting where the link (URL) to any page on the site has a unique session ID appended to it.

If you wish to interact with the IMA-Institute, you will need to become a registered member of the site. That process will involve you providing us with Data about you such as your name, address, email address and job title. Similar and other Data such as your number of years' business experience and previous companies may be requested if, either online through ima-institute.com or by email, or by post, in person or telephone, you order products or services or apply for membership.

After you first request information from the IMA-Institute, book to attend an IMA-Institute event, provide us with your business card, purchase any other IMA-Institute goods or services, or become a registered user of ima-institute.com or an IMA-Institute member, we will collect other Data such as when you request information or publications, sign up for conferences or other IMA-Institute events or surveys.

When you order certain goods and services from the IMA-Institute you will be asked for further Data such as your credit card details and expiry date and to verify the delivery address where relevant.

3. Disclosure of information

The IMA-Institute's use of your Data for any of the purposes disclosed in this Policy, or any other purposes disclosed in any separate communication, may involve the IMA-Institute sharing it with third party suppliers such as contractors, agents or professional advisers appointed by the IMA-Institute to assist the IMA-Institute in providing IMA-Institute services, facilities and products.

In no other case, unless obliged to do so by law, will the IMA-Institute sell, rent, lease or otherwise share your Data with third parties, unless you have provided your specific consent.

4. What we use your data for

Data about you provided to the IMA-Institute will be used for the purposes described at the time of collection. It may also be used for the other purposes described in this Policy. For instance, Data will be used by the IMA-Institute to record IMA-Institute.com usage patterns and your use of the IMA-Institute's other services, goods and facilities, thus helping us to administer these effectively and provide the highest possible level of service. It also helps us better understand your needs and interests.

If you are an IMA-Institute member your Data may be used to send you, by post or by email, any IMA-Institute publications made available to IMA-Institute members including regular monthly newsletters and updates on regional events and activities. It will also be used for IMA-Institute administrative purposes such as membership renewal reminders.

We will always require you to supply an email address and a password when you complete a transaction on IMA-Institute.com for email confirmation and administration purposes.

Data may also be used to send IMA-Institute members’ promotional communications as described in the ’Promotional Communications’ – section 5 below.

5. Promotional communications

Unless you have specifically opted out of receiving such communications your Data may be used by the IMA-Institute for marketing, advertising and promotions (’Promotions’). These Promotions may advertise IMA-Institute events and other IMA-Institute services, goods and facilities, some of which are offered to you in partnership with specially selected partners of the IMA-Institute. Because of this, Data may be shared with them solely for the purpose of informing you of such IMA-Institute events, services, goods and facilities.

Other Promotional communications may also invite you to participate in surveys or prize events sponsored by third parties. These third parties will have been specially selected by the IMA-Institute and third party Promotions will not result in your Data coming into the third party's possession unless you give separate consent to this occurring, for example if you participate in a survey or prize draw or subsequently place an order with the third party. In that event please check notices supplied by that third party for information as to how they will make use of your Data.

Promotional communications may be made by post, facsimile, or email.

6. Cookies

A cookie is a small piece of data that is sent from our web server to your browser when you visit IMA-Institute.com. It is stored on your hard drive. There are several types of cookie that are used to keep track of information needed by a site user as they travel from page to page within a website. We use a method called URL Rewriting where the link (URL) to any page on the site has a unique session ID appended to it. This allows IMA-Institute.com to track a user's behaviour without the need to write a temporary cookie to their PC's hard drive.

Other types of cookie can be used to track internet activity after the user has left a website. These are normally facilitated by organisations external to the website being visited and are generally known as ‘third party’ cookies. These usually have a long lifetime with several months being quite common. They are "harvested" and "refreshed" whenever the user visits a page where the same or a similar cookie is being used. We will not use any of this data to identify you personally, it is used only to monitor and improve IMA-Institute.com.

Internet browsers normally accept cookies by default, but it is possible to set a browser to reject cookies. If this is done it is important not to exclude the benign and useful cookies. Choose an option that rejects all third parties and long lived cookies.

7. Supplementary information

We may supplement your personal data with other Data about you we have received from third parties (for example, Saville Consulting and the Open University), provided that they have obtained and shared that Data with us in a manner that is compliant with all relevant laws and codes. For instance a third party may be used to verify your payment details or course participation. We may also combine Data about your purchasing habits with similar Data about you to create a personalised user profile. We can then use this to send you communications which are more likely to be of interest to you.

8. Maintaining the information we hold about you

The IMA-Institute aims to keep the Data it holds about you accurate and up to date. If at any time you want to verify, update or amend any Data we hold about you or if you become aware of possible errors or inaccuracies in that Data, please visit your IMA-Institute profile, where you are able to view and amend your details online (you will need to be logged in using your username and password).

9. Links to third party sites

IMA-Institute.com may contain links to other sites, provided as a convenience to you. You are under no obligation to use these sites, but if you choose to do so, please be aware that these sites have separate content, privacy and data collection policies. Please refer to these before interacting with the site. The IMA-Institute cannot accept responsibility for any use of your Data by these sites.

10. Surveys

The IMA-Institute may from time to time invite you to participate in surveys. This may occur online or using other communication channels. Anonymity of individual respondents and protection of personal details will be maintained except where you have expressly granted permission to the contrary. Information gathered through surveys will be researched and compiled on an aggregated basis and results may be published on IMA-Institute.com or elsewhere. Such results will not identify you. The information will be used to help us formulate our policy positions and to monitor or improve IMA-Institute.com and IMA-Institute products and services.

11. Security

The IMA-Institute places great importance on the security of all Data associated with our members, customers, registered users of IMA-Institute.com and other contacts. We have security measures in place to protect against loss, misuse or alteration of Data under our control.

Unfortunately no transmission over the Internet can be guaranteed to be 100% secure. As a result, while we strive to protect your personal data, we cannot warrant the absolute security of any Data you transmit to us online or to any other persons providing products or services online through IMA-Institute.com. You are responsible for maintaining the security of your passwords in your possession and/or any account information in your control.

12. Transactions

As part of our commitment to offering you a wide range of products and services, we enable you to make purchases from us or sometimes direct from a third party seller (‘Seller’). If you choose to make a transaction direct with a Seller, for instance online through IMA-Institute.com or an IMA-Institute email, we will make it clear that you are being transferred to the Seller. This is important because when you choose to order direct from the Seller, you become their customer and use of your data is then the Seller's responsibility and subject to any Privacy Policy which they may have.

If you order products or services from the IMA-Institute, an outside delivery company where relevant and a credit card processing company may be used to fulfil the order and process payment. In these instances these companies do not retain, share, store or otherwise use personally identifiable information for any other purpose.

13. Notification of changes

The IMA-Institute reserves the right to modify, alter or otherwise update this Policy at any time and users are encouraged to review this Policy from time to time. Any changes to the Policy will be highlighted on the IMA-Institute.com homepage and the previous Policy will be available on IMA-Institute.com for at least six months after the change has come into effect.

The IMA-Institute is registered with the Data Protection Registrar
Registration. No. Z1553753